$38,000
Avg. Salary
$18.48
Avg. Hourly Rate
Help us gather more data! Is Patient Services Representative your job title? Find out what you're worth.

The average pay for a Patient Services Representative in Boston, Massachusetts is $18.48 per hour.

The average pay for a Patient Services Representative in Boston, Massachusetts is $38,000 per year.

$13.00
10%
$18.48
50%
$21.52
90%
MEDIAN $18.48
$0
10%
$38k
50%
$0
90%
MEDIAN $38,000
$13.00 - $21.52
$13
$18
$22
MEDIAN: $18.48
10%
50%
90%

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Hourly Data $0$22
Hourly Rate $13.00 - $21.52
Overtime $22.50
Annual Data $0$45K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,283 - $45,035
  • Country: United States
  • Currency: USD
  • Updated: 14 Feb 2019
  • Individuals Reporting: 39

Job Description for Patient Services Representative

A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of multitasking.

Read More...
Patient Services Representative Tasks
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

About Boston, Massachusetts

Suffolk County, Massachusetts
669,469
Male:
322,149 (48.1%)
Female:
347,320 (51.9%)
Boston (pronounced /ˈbɒstən/ BOSS-tən) is the capital and most populous city of the Commonwealth of Massachusetts in the United States. Boston is also the seat of Suffolk County, although the county government was disbanded on July 1, 1999. The city proper covers 48 square miles (124 km2) with an estimated population of 667,137 in 2015, making it the largest city in New England and the 23rd most populous city in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area called Greater Boston, home to 4.7 million people and the tenth-largest metropolitan statistical area in the country. Greater Boston as a commuting region is home to 8.1 million people, making it the sixth-largest combined statistical area in the United States. One of the oldest cities in the United States, Boston was founded on the Shawmut Peninsula in 1630 by Puritan settlers from England. It was the scene...
Boston:
$58,263
Massachusetts:
$70,628
$1,423
Boston:
$453,000
Massachusetts:
$352,100
4.6%

Patient Services Representative Job Listings

Key Stats for Patient Services Representative

Gender

Female
80 %
Male
20 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
Less than 1 year
9%
1-4 years
40%
5-9 years
19%
10-19 years
30%
20 years or more
2%

Experience Affects Patient Services Representative Salaries

Experienced
▲9%

Mid-Career
▼0%

National Average
$38,000

Entry-Level
▼7%

Skills That Affect Patient Services Representative Salaries

Phone Support
▼0%

Scheduling
▼0%

Electronic Medical Records (EMR)
▼0%

National Average
$38,000


Typing
▼3%

Microsoft Office
▼3%

Data Entry
▼5%

Insurance
▼7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
9%
1-4 years
40%
5-9 years
19%
10-19 years
30%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 71%
vision benefits
Vision: 68%
no benefits
None: 19%