Avg. Salary
$14.48
Avg. Hourly Rate
Help us gather more data! Is Patient Services Representative your job title? Find out what you're worth.

The average pay for a Patient Services Representative in Grand Rapids, Michigan is $14.48 per hour.

The average pay for a Patient Services Representative in Grand Rapids, Michigan is {{pay}} per year.

$12.16
10%
$14.48
50%
$18.92
90%
MEDIAN $14.48
$0.00
10%
$0.00
50%
$0.00
90%
MEDIAN $0.00
$12.16 - $18.92
$12
$14
$19
MEDIAN: $14.48
10%
50%
90%

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Hourly Data $0$19
Hourly Rate $12.16 - $18.92
Overtime $19.18
Annual Data $0$40K
Bonus $250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,357 - $40,738
  • Country: United States
  • Currency: USD
  • Updated: 10 Dec 2018
  • Individuals Reporting: 18

Job Description for Patient Services Representative

A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of multitasking.

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Patient Services Representative Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

About Grand Rapids, Michigan

Kent County, Michigan
195,099
Male:
95,669 (49.0%)
Female:
99,430 (51.0%)
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County, Michigan. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its more common modern nickname of River City refers to the landmark river for which it was named. The city and surrounding communities are economically diverse, based in the health care, information technology, automotive, aviation, and consumer goods manufacturing industries, among others. Grand Rapids is the hometown of U.S. President Gerald Ford, who is buried with...
Grand Rapids:
$41,857
Michigan:
$51,084
$830
Grand Rapids:
$122,000
Michigan:
$137,500
4.6%

Patient Services Representative Job Listings

Key Stats for Patient Services Representative

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
11%
1-4 years
58%
5-9 years
11%
10-19 years
5%
20 years or more
16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Years of Experience

Less than 1 year
11%
1-4 years
58%
5-9 years
11%
10-19 years
5%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 75%
vision benefits
Vision: 67%
no benefits
None: 25%