Patient Services Representative in Richmond, Virginia Salary

How much does a Patient Services Representative make in Richmond, VA? A Patient Services Representative in Richmond earns an average of $13.68 per hour. This is 6% less than the national average for a Patient Services Representative which is $14.54 per hour. Wages for a Patient Services Representative in Richmond range from $11.07 per hour to $15.77 per hour. Total Annual Pay, which includes hourly rate and overtime for a Patient Services Representative in Richmond ranges from $23,607 to $33,599 annually. Job satisfaction is reported as 4 out of 5 stars. In Richmond, women make up the majority of the workforce (83 percent). In Richmond, a Patient Services Representative often enjoys medical, dental, and vision benefits provided by their employer.

$11.07 - $15.77
$11
$14
$16
MEDIAN: $13.68
10%
50%
90%

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Hourly Data $0$19
Hourly Rate $11.07 - $15.77
Overtime $14.07
Annual Data $0$33K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,607 - $33,599
  • Country: United States
  • Currency: USD
  • Updated: 21 Nov 2017
  • Individuals Reporting: 32

Job Description for Patient Services Representative

A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of multitasking.

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Patient Services Representative Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

About Richmond, Virginia

Richmond city, Virginia
220,289
Male:
104,793 (47.6%)
Female:
115,496 (52.4%)
Richmond (/ˈrɪtʃmənd/ RICH-mənd) is the capital of the Commonwealth of Virginia, in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. While it was incorporated in 1742, Richmond has been an independent city since 1871. As of the 2010 census, the population was 204,214; in 2015, the population was estimated to be 220,289, the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James River, 44 miles (71 km) west of Williamsburg, 66 miles (106 km) east of Charlottesville, and 98 miles (158 km) south of Washington, D.C. Surrounded by Henrico and Chesterfield counties, the city is located at the intersections of Interstate 95 and Interstate 64, and encircled by Interstate 295 and Virginia State Route 288. Major suburbs include Midlothian to the southwest,...
Richmond:
$39,906
Virginia:
$66,262
$927
Richmond:
$199,900
Virginia:
$257,800
5.6%

Patient Services Representative Job Listings

Key Stats for Patient Services Representative

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
62%
5-9 years
24%
10-19 years
12%
20 years or more
3%

Experience Affects Patient Services Representative Salaries

Mid-Career
▲5%

National Average
$29,000

▼5%

Skills That Affect Patient Services Representative Salaries

National Average
$29,000

Typing
▼3%

Insurance
▼5%

Data Entry
▼5%

Phone Support
▼6%

Customer Service
▼7%

Scheduling
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
62%
5-9 years
24%
10-19 years
12%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 95%
vision benefits
Vision: 81%
no benefits
None: 5%