Entry-Level Product Support Specialist Salary

The average Entry-Level Product Support Specialist can expect to rake in roughly $49K annually. Final cash compensation to Entry-Level Product Support Specialists varies from around $34K to approximately $69K; choice pay grades include potential for bonuses and profit sharing as high as $7K and $18K, respectively. Medical benefits are awarded to most, and a strong majority earn dental coverage. Women are just slightly outnumbered, with male Entry-Level Product Support Specialists making up 59 percent of survey respondents. The majority of workers are highly satisfied with their job. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$36,006 - $73,519
$36K
$49K
$74K
MEDIAN: $48,971
10%
50%
90%

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$12.62 - $24.71
$13
$19
$25
MEDIAN: $18.76
10%
50%
90%

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$0$73K
Salary $36,006 - $73,519
Bonus $295.90 - $6,795
Profit Sharing $-0.50 - $17,754
Commission $8,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,755 - $71,586
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 254
Hourly Data $0$36
Hourly Rate $12.62 - $24.71
Overtime $14.09 - $36.60
Annual Data $0$71K
Bonus $295.90 - $6,795
Commission $8,250
Profit Sharing $-0.50 - $17,754
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,755 - $71,586
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 103

Find Out Exactly What You Should Be Paid

United States (change)

Product Support Specialist Job Listings

Pay Difference by Location

National Average: $47,551

Larger city markers indicate a job is popular in that location.

Entry-Level Product Support Specialists will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 33 percent. Entry-Level Product Support Specialists can also look forward to large paychecks in cities like Seattle (+11 percent), Boston (+10 percent), Chicago (+9 percent), and New York (+9 percent). Entry-Level Product Support Specialists' salaries are heavily influenced by location — Entry-Level Product Support Specialists in Columbus bring in salaries that are 21 percent lower than the national average. Not at the bottom but still paying below the median are employers in Atlanta and Austin (19 percent lower and 18 percent lower, respectively).

Product Support Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Product Support Specialist in Kilmarnock:
This position is mainly reviewing work done by other employees. I worked extremely hard to obtain the designations I have, and then our company "restructured". The employees were not forewarned about the extremity of the restructure, nor about how our daily jobs would change. Now I very rarely get to utilize my acquired skills. I feel like I am wasting my potential on an endless job going nowhere.

Key Stats for Product Support Specialist

Gender

Female
42 %
Male
58 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.
Less than 1 year
9%
1-4 years
74%
5-9 years
17%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Product Support Specialist Salaries

Training
▲1%

National Average
$48,000

Troubleshooting
▼1%

Data Analysis
▼1%

Project Management
▼2%


Information Technology (IT) Support
▼6%


Microsoft Office
▼9%

Quality Assurance / Quality Control
▼9%

Phone Support
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.

Gender

Female
42 %
Male
58 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
vision benefits
Vision: 68%
no benefits
None: 13%
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