Average Product Support Specialist Salary

$53,785
Avg. Base Salary (USD)
10%
$40k
MEDIAN
$54k
90%
$80k

The average salary for a Product Support Specialist is $53,785

Base Salary
$40k - $80k
Bonus
$519 - $10k
Profit Sharing
$776 - $10k
Commission
$0 - $3k
Total Pay
$35k - $77k
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What Do Product Support Specialists Do?

Product Support Specialist Tasks
  • Confer with customers to identify problems, replicate them, and troubleshoot for root cause.
  • Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps.
  • Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems.
  • Install applications, hardware, parts, and/or equipment.
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Job Satisfaction for Product Support Specialist

3.7 out of 5
(161)
Highly Satisfied
21Reviews
Based on 161 responses, the job of Product Support Specialist has received a job satisfaction rating of 3.72 out of 5. On average, Product Support Specialists are highly satisfied with their job.

Gender Breakdown

Male
54.5%
Female
44.1%
Prefer to self-define
1.4%
This data is based on 415 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

87%

Dental

79%

Vision

71%

None

12%