The average hourly pay for a Retail Banker is $14.00.
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What Do Retail Bankers Do?
Retail bankers normally work one on one with customers to handle transactions such as check cashing, withdrawals, loan repayments, cash advances, and money transfers. They are also generally responsible for meeting sales goals. Retail bankers may work with customers in a face-to-face role at a physical bank location, or they may work in a call center environment. A successful retail banker has strong customer service skills, as well as a good understanding of basic math, basic computer skills, a…Read more
Retail Banker Tasks
- Process a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations.
- Address customer questions and concerns by phone and in person.
- Assists with courtesy and collection calls as needed and seeks assistance from more knowledgeable branch staff when necessary.
- Open and perform account maintenance on certificate of deposit, consumer and business accounts.
- Perform opening, closing, and other branch servicing duties such as cash and vault balancing.
Job Satisfaction for Retail Banker
Popular Employer Salaries for Retail Banker
The top respondents for the job title Retail Banker are from the companies Woodforest National Bank, Woodforest and Wells Fargo Bank. Reported salaries are highest at Wells Fargo Bank where the average pay is $15.58. Other companies that offer high salaries for this role include People's United Bank, earning around $15.03. Woodforest National Bank pays the lowest at around $13.05. Woodforest also pays on the lower end of the scale, paying $13.45.
Retail Banker Job Listings
What Are Popular Skills for Retail Bankers?
Skills in Banking and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Cash Handling, Sales and Customer Service.
What is the Pay by Experience Level for Retail Bankers?
An entry-level Retail Banker with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.40 based on 33 salaries. An early career Retail Banker with 1-4 years of experience earns an average total compensation of $13.60 based on 165 salaries. A mid-career Retail Banker with 5-9 years of experience earns an average total compensation of $14.73 based on 40 salaries. An experienced Retail Banker with 10-19 years of experience earns an average total compensation of $14.90 based on 39 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Employees with Retail Banker in their job title in New York, New York earn an average of 14.3% more than the national average. These job titles also find higher than average salaries in San Antonio, Texas (1.7% more). The lowest salaries can be found in Roanoke, Virginia (7.3% less), Columbia, South Carolina (4.0% less) and Houston, Texas (3.5% less).
Years of Experience
This data is based on 291 survey responses.