The average hourly pay for a Retention Specialist is $15.74.
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$12 - $21
$517 - $13,242
$0 - $1,500
$1,521 - $23,672
$28,375 - $58,345
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Job Satisfaction for Retention Specialist
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Popular Skills for Retention Specialist
Avg. Hourly Rate
Skills in Customer Relations, Customer Relationship Management (CRM) and Oral / Verbal Communication are correlated to pay that is above average. Skills that pay less than market rate include Sales and Customer Service.
Pay by Experience Level for Retention Specialist
An entry-level Retention Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.00 based on 21 salaries. An early career Retention Specialist with 1-4 years of experience earns an average total compensation of $15.37 based on 233 salaries. A mid-career Retention Specialist with 5-9 years of experience earns an average total compensation of $16.47 based on 87 salaries. An experienced Retention Specialist with 10-19 years of experience earns an average total compensation of $17.94 based on 67 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Retention Specialist in their job title in Seattle, Washington earn an average of 99.7% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (31.9% more) and New York, New York (20.7% more). The lowest salaries can be found in Phoenix, Arizona (14.2% less).
Years of Experience
This data is based on 427 survey responses.