$46,076
Avg. Salary
$17.25
Avg. Hourly Rate

Average additional compensation:

$2,046

Bonus

$1,483

Profit Sharing

$3,617

Commission

What am I worth?
How should I pay?

The average pay for a Sales Support Specialist is $17.25 per hour.

The average pay for a Sales Support Specialist is $46,076 per year.

10%
$11.43
10%
$17.25
50%
$24.74
90%
90%
MEDIAN $17.25
10%
$34k
10%
$46k
50%
$66k
90%
90%
MEDIAN $46,076
$34,295 - $65,668
$34K
$46K
$66K
MEDIAN: $46,076
10%
50%
90%

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$11.43 - $24.74
$11
$17
$25
MEDIAN: $17.25
10%
50%
90%

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$0$65K
Salary $34,295 - $65,668
Bonus $416 - $7,756
Profit Sharing $302 - $5,106
Commission $0.00 - $17,879
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,414 - $62,401
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 990
Hourly Data $0$37
Hourly Rate $11.43 - $24.74
Overtime $18.78 - $37.47
Annual Data $0$62K
Bonus $416 - $7,756
Commission $0.00 - $17,879
Profit Sharing $302 - $5,106
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,414 - $62,401
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 779

Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

Read More...
Sales Support Specialist Tasks
  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.
  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.

Popular Employer Salaries for Sales Support Specialist

Common Career Paths for Sales Support Specialist


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For Sales Support Specialists, progressing to a Marketing Manager role may result in a significant raise. On average, a Marketing Manager can earn $61K annually. The most common promotion for Sales Support Specialists is an Inside Sales Representative position, which usually brings in $40K a year. Another standard transition for Sales Support Specialists seeking advancement is to assume an Account Manager role, where pay is often $50K.

Sales Support Specialist Job Listings

Popular Skills for Sales Support Specialist


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Data Analysis, Project Management, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 30 percent, 21 percent, and 13 percent, respectively. Skills that pay less than market rate include Customer Service. Most people familiar with Customer Service also know Microsoft Excel, Sales Administration, and Customer Relationship Management (CRM).

Pay by Experience Level for Sales Support Specialist

Pay by Experience for a Sales Support Specialist has a positive trend. An entry-level Sales Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 521 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 247 salaries. An experienced Sales Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 203 salaries. A Sales Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $57,000 based on 64 salaries.

Pay Difference by Location

13%

12%

8%

3%

-1%

-2%

-6%

National Average: $42,656

Larger city markers indicate a job is popular in that location.

San Francisco offers some of the highest pay in the country for Sales Support Specialists, 24 percent above the national average. Sales Support Specialists can also look forward to large paychecks in cities like New York (+15 percent), Houston (+14 percent), Seattle (+10 percent), and Austin (+10 percent). Minneapolis is home to the smallest salaries in the field, lagging the national average by 9 percent. Below-median salaries also turn up in Cincinnati and Raleigh (5 percent lower and 4 percent lower, respectively).

Sales Support Specialist Reviews

Q: What is it like working as a Sales Support Specialist?

Sales Support Specialist:
Despite the tax break, ATT is off-shoring immensely. Not only that, unlike Verizon, that offered a reasonable severance pig, we did not receive one fm ATT. Instead, they "found" us a job at the same salary doing the same function at IBM but with only a lifespan of one year (for about 95% of us). After fulfilling that one year, about 95% of us will get a lousy one-month severance fm IBM. Terrible and highly unethical.

Sales Support Specialist in Portland:
"Portland trying to change the industry standard."
Pros: Working remotely and the flexible work schedule allows me to enjoy the city and outdoors.
Cons: The cost of living and pay scale are not balanced.

Sales Support Specialist in Overland Park:
Pros: Close to home
Cons: Not a fan of Kansas

Sales Support Specialist in Seattle:
Pros:
Cons: The housing is so expensive there is almost no space that is affordable.

Sales Support Specialist in Milwaukee:
"Advice."
Be assertive. Look for opportunity to simplify. Be detail orientated. Be innovative. Improve processes. Be quick to change course. Learn to manage stress. Be able to manage high stress situations. Be able to over long hours when needed. Measure your accomplishments. Be a role model.

Sales Support Specialist in Annapolis:
"Positive."
Be happy everyday, be open to new ideas and most of all every customer is your boss. Our business is forever changing and so must we it's world economy and we need to open our eyes to all potential prospects.

Sales Support Specialist in Houston:
"Trivial."
Pros: Flexibility, control, and free water.
Cons: Corporate culture, odd hours, and under compensation.

Related Job Salaries

Key Stats for Sales Support Specialist

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 336 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
20%
10-19 years
20%
20 years or more
8%

Experience Affects Sales Support Specialist Salaries

▲33%

▲10%

▲4%

National Average
$43,000

▼8%

Skills That Affect Sales Support Specialist Salaries

Data Analysis
▲28%

Project Management
▲18%

Oral / Verbal Communication
▲11%

Inside Sales
▲7%

▲6%









National Average
$43,000

Sales
▼2%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 336 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
20%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 19%