Entry-Level Senior Technical Support Analyst Salary

An Entry-Level Senior Technical Support Analyst earns an average salary of $51,827 per year. The skills that increase pay for this job the most are Microsoft SQL Server and Network Management / Administration.

$38,497 - $73,254
$38K
$54K
$73K
MEDIAN: $53,958
10%
50%
90%

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$14.95 - $29.95
$15
$21
$30
MEDIAN: $21.38
10%
50%
90%

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$0$73K
Salary $38,497 - $73,254
Bonus $-0.49 - $4,848
Profit Sharing $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,905 - $72,854
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 121
Hourly Data $0$48
Hourly Rate $14.95 - $29.95
Overtime $19.92 - $48.94
Annual Data $0$72K
Bonus $-0.49 - $4,848
Profit Sharing $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,905 - $72,854
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 43

Find Out Exactly What You Should Be Paid

United States (change)

Senior Technical Support Analyst Job Listings

Senior Technical Support Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Senior Technical Support Analyst in New York:
"Great."
Achieve the goal settings.

Senior Technical Support Analyst in Pittsburgh:
"Network People, Personal Standards, Networking People,"
Being able to stay in one company is unlikely, unfortunately. Advancement will come by changing positions as often as you've been able to learn something, and give a respectable amount of time to the employer. Try for two to three years working for a firm, unless you can gain a significant advancement every 18 to 24 months. Make your personal integrity, and best possible perfoance your watchword. Be inspired by something, because without that, it's going to be hard to keep up the pressure to perform better every day. Value the customer, both the good ones, the pleasant ones, and even the poor ones, because the easy ones will come to value you, and your performance and integrity doing so. The bad ones, will train you on diplomacy and humility.

Key Stats for Senior Technical Support Analyst

Gender

Female
18 %
Male
82 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.
Less than 1 year
2%
1-4 years
63%
5-9 years
35%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Technical Support Analyst Salaries

Microsoft SQL Server
▲25%

Network Management / Administration
▲14%

SQL
▲9%

Microsoft Exchange
▲8%

Microsoft Active Directory
▲3%

Microsoft Word
▲2%

Cisco Networking
▲2%

National Average
$51,000

Tech Support Call Center
▼1%

Information Technology (IT) Support
▼1%

Windows Support
▼1%

Windows Operating System General Use
▼1%

Customer Service
▼2%

Microsoft Office
▼2%

Help Desk / Desktop Support (Tier 2)
▼4%

Troubleshooting
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 84%
vision benefits
Vision: 76%
no benefits
None: 9%
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