The average salary for a Service Manager Automotive with Customer Relations skills is $53,928.
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Job Description for Service Manager Automotive
Service managers in the automotive field oversee automotive technicians and administrative personnel, and this job is usually performed in a repair garage. Many service managers began as automotive technicians, as the job requires the service manager to have expertise in the automotive repair field. Some repair garages work primarily with engines, while others improve body work after accidents or apply similar customizations. Prior to work being performed on a car, the service manager must asse…Read more
Service Manager Automotive Tasks
- Manage automotive technicians, shop attendants, and their training.
- May manage parts inventory.
- Ensure maximum profitability and customer satisfaction.
- Complete quality checks and documentation of all completed work before delivery to client.
Popular Employer Salaries for Service Manager Automotive
The top respondents for the job title Service Manager Automotive are from the companies Firestone Complete Auto Care, The Goodyear Tire & Rubber Co and Automotive. Reported salaries are highest at Cummins, Inc. where the average pay is $66,592. Other companies that offer high salaries for this role include Automotive and Firestone Complete Auto Care, earning around $62,400 and $55,000, respectively. Jiffylube pays the lowest at around $45,009. The Goodyear Tire & Rubber Co and The Pep Boys also pay on the lower end of the scale, paying $50,000 and $53,148, respectively.
Service Manager Automotive Job Listings
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Popular Skills for Service Manager Automotive
Automotive Engine Repair
Skills in Customer Service, Operations Management, Employee Relations, Automotive Engine Repair and Customer Relationship Management (CRM) are correlated to pay that is above average.
Pay by Experience Level for Service Manager Automotive
An entry-level Service Manager Automotive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,848 based on 41 salaries. An early career Service Manager Automotive with 1-4 years of experience earns an average total compensation of $45,673 based on 166 salaries. A mid-career Service Manager Automotive with 5-9 years of experience earns an average total compensation of $50,701 based on 167 salaries. An experienced Service Manager Automotive with 10-19 years of experience earns an average total compensation of $57,056 based on 283 salaries. In their late career (20 years and higher), employees earn an average total compensation of $60,182.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Service Manager Automotive in their job title in Austin, Texas earn an average of 25.2% more than the national average. These job titles also find higher than average salaries in Phoenix, Arizona (15.7% more) and Chicago, Illinois (11.3% more). The lowest salaries can be found in Charlotte, North Carolina (29.1% less), St. Louis, Missouri (7.6% less) and Seattle, Washington (7.3% less).
Years of Experience
This data is based on 944 survey responses.
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