The average hourly pay for a Support Analyst, Information Technology (IT) with Troubleshooting skills in Philadelphia, Pennsylvania is $24.05.
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$23 - $25
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Job Description for Support Analyst, Information Technology (IT)
A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance…Read more
Support Analyst, Information Technology (IT) Tasks
- Determine and execute changes to hardware, software, applications, or systems.
- Collaborate with other IT teams on new projects.
- Troubleshoot issue requests and maintain inventory.
Support Analyst, Information Technology (IT) Job Listings
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Popular Skills for Support Analyst, Information Technology (IT)
Avg. Hourly Rate
Skills in Windows Support are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Support Analyst, Information Technology (IT) in their job title in Boston, Massachusetts earn an average of 16.4% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (1.8% more). The lowest salaries can be found in Atlanta, Georgia (22.0% less), Chicago, Illinois (17.8% less) and Minneapolis, Minnesota (16.8% less).
Years of Experience
This data is based on 7 survey responses.
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