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Average Support Analyst, Information Technology (IT) Salary

$54,804
Avg. SalaryShow Hourly Rate
$2,035
Bonus
$1,853
Profit Sharing
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The average salary for a Support Analyst, Information Technology (IT) is $54,804.
10%
$39k
MEDIAN
$55k
90%
$80k
Is Support Analyst, Information Technology (IT) your job title? Find out what you should be paid
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Salary
$39k - $80k
Bonus
$478 - $8k
Profit Sharing
$0 - $5k
Total Pay
$35k - $78k
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What Do Support Analyst, Information Technology (IT)s Do?

Support Analyst, Information Technology (IT) Tasks
  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Job Satisfaction for Support Analyst, Information Technology (IT)

3.8 out of 5
(475)
Highly Satisfied
42Reviews

Popular Employer Salaries for Support Analyst, Information Technology (IT)

The top respondents for the job title Support Analyst, Information Technology (IT) are from the companies Bank of America Corp. (BOFA), Duke University and Jimcor Agencies. Reported salaries are highest at Bank of America Corp. (BOFA) where the average pay is $72,500. Other companies that offer high salaries for this role include Caterpillar, Inc. and NCR Corp, earning around $70,051 and $55,500, respectively. Jimcor Agencies pays the lowest at around $44,587. Heartland Express, Inc and Deloitte & Touche LLP also pay on the lower end of the scale, paying $45,000 and $48,031, respectively.

Career Paths

Explore the most common career paths for Support Analyst, Information Technology (IT). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Support Analyst, Information Technology (IT)
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Support Analyst, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Analyst, Information Technology (IT)s?

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Active Directory, Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2) and Troubleshooting.

What is the Pay by Experience Level for Support Analyst, Information Technology (IT)s?

An entry-level Support Analyst, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $47,869 based on 114 salaries. An early career Support Analyst, Information Technology (IT) with 1-4 years of experience earns an average total compensation of $50,255 based on 999 salaries. A mid-career Support Analyst, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $57,111 based on 489 salaries. An experienced Support Analyst, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $64,163 based on 460 salaries. In their late career (20 years and higher), employees earn an average total compensation of $66,532.
Employees with Support Analyst, Information Technology (IT) in their job title in Houston, Texas earn an average of 23.7% more than the national average. These job titles also find higher than average salaries in New York, New York (17.9% more) and Dallas, Texas (9.0% more).

Years of Experience

This data is based on 2,258 survey responses.
Entry Level
5.0%
Early Career
44.2%
Mid Career
21.7%
Experienced
20.4%
Late Career
8.7%