Average Support Analyst, Information Technology (IT) Salary

The top respondents for the job title Support Analyst, Information Technology (IT) are from the companies Bank of America Corp. (BOFA), Duke University and Jimcor Agencies. Reported salaries are highest at Bank of America Corp. (BOFA) where the average pay is $72,500. Other companies that offer high salaries for this role include Caterpillar, Inc. and NCR Corp, earning around $70,051 and $55,500, respectively. Jimcor Agencies pays the lowest at around $44,587. Heartland Express, Inc and Deloitte & Touche LLP also pay on the lower end of the scale, paying $45,000 and $48,031, respectively.

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Active Directory, Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2) and Troubleshooting.

An entry-level Support Analyst, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $47,869 based on 114 salaries. An early career Support Analyst, Information Technology (IT) with 1-4 years of experience earns an average total compensation of $50,255 based on 999 salaries. A mid-career Support Analyst, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $57,111 based on 489 salaries. An experienced Support Analyst, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $64,163 based on 460 salaries. In their late career (20 years and higher), employees earn an average total compensation of $66,532.

Employees with Support Analyst, Information Technology (IT) in their job title in Houston, Texas earn an average of 23.7% more than the national average. These job titles also find higher than average salaries in New York, New York (17.9% more) and Dallas, Texas (9.0% more).