Support Analyst, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

Earnings for Information Technology Support Analysts with Help Desk / Desktop Support skills come in at around $48K annually on average. Final cash compensation to Information Technology Support Analysts with Help Desk / Desktop Support skills varies from around $32K to approximately $66K; choice pay grades include potential for bonuses and profit sharing as high as $6K and $4K, respectively. Residence is the biggest factor affecting pay for this group, followed by tenure. Most workers in this position report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. The vast majority of Information Technology Support Analysts with Help Desk / Desktop Support skills (82 percent) who took the survey are men. The numbers in this rundown were provided by PayScale's salary survey participants.

$33,886 - $66,083
$34K
$48K
$66K
MEDIAN: $47,601
10%
50%
90%

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$13.55 - $27.75
$14
$19
$28
MEDIAN: $19.38
10%
50%
90%

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$0$66K
Salary $33,886 - $66,083
Bonus $385.41 - $5,977
Profit Sharing $-0.50 - $4,041
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,465 - $66,473
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 244
Hourly Data $0$40
Hourly Rate $13.55 - $27.75
Overtime $20.10 - $40.31
Annual Data $0$66K
Bonus $385.41 - $5,977
Profit Sharing $-0.50 - $4,041
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,465 - $66,473
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 183

Find Out Exactly What You Should Be Paid

United States (change)

Support Analyst, Information Technology (IT) Job Listings

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 251 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 137 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 82 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 20 salaries.

Pay Difference by Location

National Average: $44,746

Larger city markers indicate a job is popular in that location.

Washington is home to an above-average pay rate for Information Technology Support Analysts with Help Desk / Desktop Support skills, 25 percent higher than the national average. Information Technology Support Analysts with Help Desk / Desktop Support skills can also look forward to large paychecks in cities like New York (+20 percent), Atlanta (+18 percent), Los Angeles (+17 percent), and Chicago (+12 percent). Information Technology Support Analysts with Help Desk / Desktop Support skills' salaries are heavily influenced by location — Information Technology Support Analysts with Help Desk / Desktop Support skills in Pittsburgh bring in salaries that are 26 percent lower than the national average. Not at the bottom but still paying below the median are employers in Raleigh and Columbia (10 percent lower and 6 percent lower, respectively).

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.
Less than 1 year
5%
1-4 years
49%
5-9 years
24%
10-19 years
15%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Analyst, Information Technology (IT) Salaries

Late-Career
▲37%

Experienced
▲22%

▲12%

National Average
$45,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
5%
1-4 years
49%
5-9 years
24%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 78%
vision benefits
Vision: 67%
no benefits
None: 12%
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