Support Technician, Information Technology (IT) in Las Vegas, Nevada Salary

The average wage for a Support Technician, Information Technology (IT) in Las Vegas, Nevada is $18.66 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$20,608 - $58,175
$21K
$39K
$58K
MEDIAN: $39,150
10%
50%
90%

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$11.90 - $25.46
$12
$16
$25
MEDIAN: $15.68
10%
50%
90%

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$0$58K
Salary $20,608 - $58,175
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,923 - $52,699
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 23
Hourly Data $0$25
Hourly Rate $11.90 - $25.46
Overtime $22.12
Annual Data $0$52K
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,923 - $52,699
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 29

Job Description for Support Technician, Information Technology (IT)

Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and may work in a help desk or on-call position. IT support technicians often must verify that needed upgrades are installed on systems and may need to conduct periodic inventory of the computers used in a business. They may collect outdated equipment for recycling or disposal and will usually be the people responsible for installing new computers and attaching peripheral equipment such as printers. Occasionally, IT support technicians may be required to instruct new users on software or hardware, especially when major upgrades are made. IT support technicians may be required to have specialized education and certification depending on the type of business for whom they work. Most IT support technicians have obtained a two or four year college degree in the IT field. Certification in computer software programs are often helpful in these positions. IT support technicians are not generally closely supervised but do usually report to the IT manager or someone in a similar position. These employees generally are not required to work in close quarters with other employees though they do spend the majority of their time in a cubicle or office setting. Frequent team activities are not characteristic of this type of position; self-directed individualized activities are far more common. (Copyright 2018 PayScale.com)


Support Technician, Information Technology (IT) Tasks

  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

About Las Vegas, Nevada

Clark County, Nevada
623,769
Male:
310,568 (49.8%)
Female:
313,201 (50.2%)
Las Vegas (/lɑːs ˈveɪɡəs/, Spanish for "The Meadows"), officially the City of Las Vegas and often known simply as Vegas, is the 29th-most populated city in the United States, the most populated city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas Valley metropolitan area and is the largest city within the greater Mojave Desert. Las Vegas is an internationally renowned major resort city known primarily for its gambling, shopping, fine dining, entertainment, and nightlife. It is the leading financial, commercial, and cultural center for Nevada. The city bills itself as The Entertainment Capital of the World, and is famous for its mega casino–hotels and associated activities. It is a top three destination in the United States for business conventions and a global leader in the hospitality industry, claiming more AAA Five Diamond hotels than any city in the world. Today, Las...
Las Vegas:
$49,676
Nevada:
$52,431
$983
Las Vegas:
$209,400
Nevada:
$221,400
5.7%

Support Technician, Information Technology (IT) Job Listings

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
4%
1-4 years
52%
5-9 years
19%
10-19 years
25%

Experience Affects Support Technician, Information Technology (IT) Salaries

▲11%

National Average
$37,000

▼4%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Help Desk / Desktop Support (Tier 2)
▲13%

Software Installation & Upgrade
▲13%

Troubleshooting
▲10%


Information Technology (IT) Support
▲8%

Software Knowledge
▲8%

Microsoft Office
▲8%

Customer Service
▲8%

PC Support
▲7%

Windows Support
▲7%

Windows Operating System General Use
▲7%

Microsoft Active Directory
▲6%

Hardware Configuration
▲4%

Systems Troubleshooting
▲4%

Help Desk / Desktop Support
▼0%

National Average
$37,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
4%
1-4 years
52%
5-9 years
19%
10-19 years
25%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 82%
vision benefits
Vision: 74%
no benefits
None: 18%