Support Technician, Information Technology (IT) in Dallas, Texas Salary

For Information Technology Support Technicians in Dallas, hourly average wages total $18.31 per hour. Though the majority of Dallas Information Technology Support Technicians do not report high levels of job satisfaction, most are moderately content with their role. The vast majority of Information Technology Support Technicians in Dallas, Texas (83 percent) who took the survey are men. Medical benefits are awarded to a fair number, and more than half earn dental coverage. Participants in PayScale's salary questionnaire provided the particulars of this report.

$24,730 - $59,432
$25K
$38K
$59K
MEDIAN: $37,699
10%
50%
90%

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$13.19 - $28.67
$13
$18
$29
MEDIAN: $18.31
10%
50%
90%

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$0$63K
Salary $24,730 - $59,432
Bonus $0.00 - $10,101
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,075 - $63,498
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 32
Hourly Data $0$42
Hourly Rate $13.19 - $28.67
Overtime $19.01 - $42.89
Annual Data $0$63K
Bonus $0.00 - $10,101
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,075 - $63,498
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 34

Find Out Exactly What You Should Be Paid

United States (change)

About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Support Technician, Information Technology (IT) Job Listings

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
Less than 1 year
17%
1-4 years
45%
5-9 years
21%
10-19 years
12%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
▲22%

National Average
$39,000

▼5%

▼7%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Customer Service
▲9%

Software Knowledge
▲8%

Microsoft Office
▲6%


Windows Operating System General Use
▲4%

Help Desk / Desktop Support (Tier 2)
▲4%

Microsoft Active Directory
▲4%

PC Support
▲3%

Information Technology (IT) Support
▲1%

Computer Hardware Technician
▲1%

Troubleshooting
▼0%

Software Installation & Upgrade
▼0%

National Average
$39,000

Help Desk / Desktop Support
▼2%

Network Support
▼6%

Hardware Configuration
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
17%
1-4 years
45%
5-9 years
21%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 67%
vision benefits
Vision: 63%
no benefits
None: 18%
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