The average hourly pay for a Support Technician, Information Technology (IT) with Customer Service skills in Grand Rapids, Michigan is $13.70.
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Job Description for Support Technician, Information Technology (IT)
Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and ma…Read more
Support Technician, Information Technology (IT) Tasks
- Install, update, and repair software on organization systems.
- Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
- Respond to requests for new or configured hardware or software, and keep inventory up to date.
- Troubleshoot hardware and software problems, logging problems and documenting fixes.
Support Technician, Information Technology (IT) Job Listings
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Popular Skills for Support Technician, Information Technology (IT)
Avg. Hourly Rate
Skills in Computer Hardware Technician, Information Technology (IT) Support, Help Desk / Desktop Support, Systems Troubleshooting and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Support Technician, Information Technology (IT) in their job title in Washington, District of Columbia earn an average of 98.3% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (53.5% more) and Denver, Colorado (50.4% more).
Years of Experience
This data is based on 4 survey responses.
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