Support Technician, Information Technology (IT) in Columbia, South Carolina Salary

A Support Technician, Information Technology (IT) in Columbia, South Carolina earns an average salary of $47,150 per year.

$30,410 - $61,683
$30K
$40K
$62K
MEDIAN: $40,000
10%
50%
90%

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$14.64 - $23.50
$15
MEDIAN: $15.36
50%

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$0$61K
Salary $30,410 - $61,683
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,776 - $60,043
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 11
Hourly Data $0$33
Hourly Rate $15.36
Overtime $33.95
Annual Data $0$60K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,776 - $60,043
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 7

Job Description for Support Technician, Information Technology (IT)

Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and may work in a help desk or on-call position. IT support technicians often must verify that needed upgrades are installed on systems and may need to conduct periodic inventory of the computers used in a business. They may collect outdated equipment for recycling or disposal and will usually be the people responsible for installing new computers and attaching peripheral equipment such as printers. Occasionally, IT support technicians may be required to instruct new users on software or hardware, especially when major upgrades are made. IT support technicians may be required to have specialized education and certification depending on the type of business for whom they work. Most IT support technicians have obtained a two or four year college degree in the IT field. Certification in computer software programs are often helpful in these positions. IT support technicians are not generally closely supervised but do usually report to the IT manager or someone in a similar position. These employees generally are not required to work in close quarters with other employees though they do spend the majority of their time in a cubicle or office setting. Frequent team activities are not characteristic of this type of position; self-directed individualized activities are far more common. (Copyright 2017 PayScale.com)


Support Technician, Information Technology (IT) Tasks

  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

About Columbia, South Carolina

Richland County, South Carolina
133,393
Male:
67,686 (50.7%)
Female:
65,707 (49.3%)
Columbia is the capital and largest city of the U.S. state of South Carolina, with a population of 133,803 as of 2015. The city serves as the county seat of Richland County, and a portion of the city extends into neighboring Lexington County. It is the center of the Columbia metropolitan statistical area, which had a population of 767,598 as of the 2010 United States Census, growing to 810,068 by July 1, 2015, according to 2015 U.S. Census estimates. The name Columbia was a poetic term used for the United States, originating from the name of Christopher Columbus. The city is located approximately 13 miles (21 km) northwest of the geographic center of South Carolina, and is the primary city of the Midlands region of the state. It lies at the confluence of the Saluda River and the Broad River, which merge at Columbia to form the Congaree River. Columbia is home...
Columbia:
$41,435
South Carolina:
$47,238
$847
Columbia:
$172,400
South Carolina:
$148,600
5.3%

Support Technician, Information Technology (IT) Job Listings

Key Stats for Support Technician, Information Technology (IT)

Less than 1 year
6%
1-4 years
56%
5-9 years
6%
10-19 years
11%
20 years or more
22%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Computer Hardware Technician
▲10%

National Average
$41,000

Customer Service
▼24%

Help Desk / Desktop Support
▼24%

Years of Experience

Less than 1 year
6%
1-4 years
56%
5-9 years
6%
10-19 years
11%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 75%
no benefits
None: 17%