$70,575
Avg. Salary
$18.44
Avg. Hourly Rate

Average additional compensation:

$5,045

Bonus

$2,479

Profit Sharing

$5,500

Commission

What am I worth?
How should I pay?

The average pay for a Technical Service Department Manager is $18.44 per hour.

The average pay for a Technical Service Department Manager is $70,575 per year.

10%
$13.84
10%
$18.44
50%
$34.69
90%
90%
MEDIAN $18.44
10%
$43k
10%
$71k
50%
$121k
90%
90%
MEDIAN $70,575
$43,259 - $121,198
$43K
$71K
$120K
MEDIAN: $70,575
10%
50%
90%

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$13.84 - $34.69
$14
$18
$35
MEDIAN: $18.44
10%
50%
90%

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$0$123K
Salary $43,259 - $121,198
Bonus $484 - $20,000
Profit Sharing $0.00 - $6,389
Commission $250 - $15,484
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,137 - $123,240
  • Country: United States
  • Currency: USD
  • Updated: 21 Mar 2019
  • Individuals Reporting: 510
Hourly Data $0$45
Hourly Rate $13.84 - $34.69
Overtime $20.95 - $45.00
Annual Data $0$123K
Bonus $484 - $20,000
Commission $250 - $15,484
Profit Sharing $0.00 - $6,389
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,137 - $123,240
  • Country: United States
  • Currency: USD
  • Updated: 21 Mar 2019
  • Individuals Reporting: 133

Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.

Read More...
Technical Service Department Manager Tasks
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.
  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.

Common Career Paths for Technical Service Department Manager


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As Technical Service Department Managers transition into upper-level roles such as Technical Project Manager, they may see a strong upturn in salary. Technical Project Managers earn $89K on average per year. Technical Service Department Managers most often move into positions as Service & Repair Technical Managers or Operations Managers. Service & Repair Technical Managers actually earn $13K less on average, however, and Operations Managers earn $7K less per year than Technical Service Department Managers do.

Technical Service Department Manager Job Listings

Popular Skills for Technical Service Department Manager


Technical Service Department Managers seem to require a number of specific skills. Most notably, facility with Operations Management and Technical Writing are correlated to pay that is significantly above average, leading to increases of 42 percent and 5 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service, Electronic Troubleshooting, and Technical Analysis. It is often found that people who know Technical Analysis are also skilled in Electronic Troubleshooting.

Pay by Experience Level for Technical Service Department Manager

Pay by Experience for a Technical Service Department Manager has a positive trend. An entry-level Technical Service Department Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 88 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Service Department Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 103 salaries. An experienced Technical Service Department Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $67,000 based on 145 salaries. A Technical Service Department Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $81,000 based on 148 salaries.

Pay Difference by Location

68%

18%

National Average: $66,804

Larger city markers indicate a job is popular in that location.

Chicago offers some of the highest pay in the country for Technical Service Department Managers, 69 percent above the national average. Technical Service Department Managers will also find cushy salaries in New York (+66 percent), Denver (+32 percent), Atlanta (+26 percent), and San Diego (+25 percent). Technical Service Department Managers in Milwaukee report much lower salaries than the rest of the country — 28 percent below the national average — proving that residence is a major factor in overall pay. Two other places where employers offer below-median salaries are Pittsburgh (15 percent less) and Charlotte (14 percent less).

Technical Service Department Manager Reviews

Q: What is it like working as a Technical Service Department Manager?

Technical Service Department Manager in Panama City Beach:
"Its busy and very competitive."
Pros: The weather is nice
Cons: The tourist traffic

Technical Service Department Manager:
I worked at BofA as a Technical Services Manager (VP). Through mergers I worked at Michigan National Bank, National Australia Bank, ABN- AMRO then Standard Federal Bank. I started as a Service Delivery Technical up to Information Technology, Service Delivery Vice President.

Technical Service Department Manager in Portland:
"Don't Let It Get To You."
Every one has an emergency and you have to resolve issues in a timely manner and to all satisfaction.

Related Job Salaries

Key Stats for Technical Service Department Manager

Gender

Female
15 %
Male
85 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 127 votes.
Less than 1 year
1%
1-4 years
15%
5-9 years
18%
10-19 years
30%
20 years or more
37%

Experience Affects Technical Service Department Manager Salaries

▲21%

▼0%

National Average
$67,000

▼11%

▼25%

Skills That Affect Technical Service Department Manager Salaries

Operations Management
▲40%


National Average
$67,000



Customer Relationship Management (CRM)
▼7%





Customer Service
▼18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 127 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
1%
1-4 years
15%
5-9 years
18%
10-19 years
30%
20 years or more
37%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 67%
vision benefits
Vision: 55%
no benefits
None: 17%