Technical Support Analyst in Orlando, Florida Salary

The average pay for a Technical Support Analyst in Orlando, Florida is $50,130 per year.

$42,000 - $53,444
$50K
MEDIAN: $49,596
50%

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$16.00 - $19.37
$17
MEDIAN: $17.30
50%

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$0$55K
Salary $49,596
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,618 - $55,740
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 9
Hourly Data $0$26
Hourly Rate $17.30
Overtime $26.50
Annual Data $0$55K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,618 - $55,740
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 5

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks

  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

1-4 years
64%
5-9 years
21%
10-19 years
7%
20 years or more
7%

Skills That Affect Technical Support Analyst Salaries

Information Technology (IT) Support
▲21%

Customer Service
▲19%

Microsoft Word
▲1%

National Average
$43,000

Years of Experience

1-4 years
64%
5-9 years
21%
10-19 years
7%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 82%
vision benefits
Vision: 73%
no benefits
None: 18%