Technical Support Analyst in New York Salary

How much does a Technical Support Analyst make in New York, NY? In New York, a Technical Support Analyst earns an average of $62,292 annually. This is 19% above the national average for a Technical Support Analyst which is $50,500 per year. Salaries for a Technical Support Analyst in New York range from $41,022 annually to $98,139 annually. Total Annual Compensation, which includes salary, bonus, and overtime for a Technical Support Analyst in New York ranges from $40,406 to $96,094 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. In New York, men make up the majority of the workforce (83 percent). In New York, a Technical Support Analyst often enjoys medical and dental benefits provided by their employer.

$41,022 - $98,139
$41K
$62K
$98K
MEDIAN: $62,292
10%
50%
90%

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$26.02 - $27.85
$27
MEDIAN: $27.11
50%

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$0$98K
Salary $41,022 - $98,139
Bonus $1,977
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,406 - $96,094
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 21
Hourly Data $0$40
Hourly Rate $27.11
Overtime $40.22
Annual Data $0$96K
Bonus $1,977
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,406 - $96,094
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 6

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks

  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
1-4 years
59%
5-9 years
37%
10-19 years
4%

Experience Affects Technical Support Analyst Salaries

Mid-Career
▲10%

National Average
$61,000

▼3%

Skills That Affect Technical Support Analyst Salaries

Microsoft Exchange
▲7%

Windows Operating System General Use
▲6%

Microsoft Office
▲5%


National Average
$61,000

Customer Service
▼1%

Help Desk / Desktop Support (Tier 2)
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

1-4 years
59%
5-9 years
37%
10-19 years
4%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 54%
vision benefits
Vision: 42%
no benefits
None: 4%