The average salary for a Technical Support Engineer at ServiceNow is $58,000.
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$69k - $99k
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Job Description for Technical Support Engineer
Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales. Technical support engineers work in a wide range of industries, such as telecommunications and health-care, and they are often t…Read more
Technical Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Popular Employer Salaries for Technical Support Engineer
The top respondents for the job title Technical Support Engineer are from the companies EMC Corporation, Dell, Inc. and Oracle Corp.. Reported salaries are highest at Microsoft Corp where the average pay is $90,600. Other companies that offer high salaries for this role include Amazon.com Inc and T-Mobile, Inc., earning around $85,964 and $78,700, respectively. Dell, Inc. pays the lowest at around $52,384. Oracle Corp. and EMC Corporation also pay on the lower end of the scale, paying $58,958 and $61,689, respectively.
Technical Support Engineer Job Listings
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