$61,843
Avg. Salary
$24.05
Avg. Hourly Rate

Average additional compensation:

$3,931

Bonus

$2,930

Profit Sharing

$4,000

Commission

What am I worth?
How should I pay?

The average pay for a Technical Support Engineer is $24.05 per hour.

The average pay for a Technical Support Engineer is $61,843 per year.

10%
$15.15
10%
$24.05
50%
$35.61
90%
90%
MEDIAN $24.05
10%
$42k
10%
$62k
50%
$92k
90%
90%
MEDIAN $61,843
$42,118 - $92,191
$42K
$62K
$92K
MEDIAN: $61,843
10%
50%
90%

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$15.15 - $35.61
$15
$24
$36
MEDIAN: $24.05
10%
50%
90%

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$0$93K
Salary $42,118 - $92,191
Bonus $972 - $10,137
Profit Sharing $493 - $10,342
Commission $152 - $15,152
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,880 - $93,359
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 2,459
Hourly Data $0$57
Hourly Rate $15.15 - $35.61
Overtime $25.11 - $57.09
Annual Data $0$93K
Bonus $972 - $10,137
Commission $152 - $15,152
Profit Sharing $493 - $10,342
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,880 - $93,359
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 512

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

Read More...
Technical Support Engineer Tasks
  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Popular Employer Salaries for Technical Support Engineer

Common Career Paths for Technical Support Engineer


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Technical Support Engineer Job Listings

Popular Skills for Technical Support Engineer

Pay by Experience Level for Technical Support Engineer

Pay by Experience for a Technical Support Engineer has a positive trend. An entry-level Technical Support Engineer with less than 5 years of experience can expect to earn an average total compensation of $56,000 based on 951 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $65,000 based on 422 salaries. An experienced Technical Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $69,000 based on 309 salaries. A Technical Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $81,000 based on 102 salaries.

Pay Difference by Location

National Average: $61,433

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Technical Support Engineer

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 535 votes.
Less than 1 year
8%
1-4 years
47%
5-9 years
21%
10-19 years
18%
20 years or more
7%

Experience Affects Technical Support Engineer Salaries

▲32%

▲12%

▲6%

National Average
$61,000

▼9%

Skills That Affect Technical Support Engineer Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 535 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
8%
1-4 years
47%
5-9 years
21%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 79%
vision benefits
Vision: 71%
no benefits
None: 10%