Technical Support Specialist Reviews

3.7
(1,272)
Highly Satisfied
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Based on 1,272 responses, the job of Technical Support Specialist has received a job satisfaction rating of 3.72 out of 5. On average, Technical Support Specialists are highly satisfied with their job.
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United States (change)

Q: What is it like working as a Technical Support Specialist?

November 2018
"Get a Degree."
Technical Support Specialist in Grand Island:
Pros: Multiple entry level positions
Cons: Thick glass ceiling
August 2019
"Its good experience working here as you will get more to learn but after few years there is no growth."
Technical Support Specialist in Mumbai:
Pros: My Team
Cons: Growing opportunities.
June 2014
"Advancement."
Technical Support Specialist:
Understand what you must do to advance in the career. Some places have no opportunities at all.
June 2014
"High Stress, Low Pay, Okay Benefits."
Technical Support Specialist:
Pros: The benefit options aren't bad, but that was before we were bought out. Not sure what benefits will look like come January. There is a lot of opportunity for advancement but every now and then it slows to a snails pace, and if you didn't get in before that happened, its usually 6 months before you get another chance.
Cons: The pay. The policies. The employees who don't care about their jobs or their place of business and have no respect for others.
November 2014
"Desk End Support."
Technical Support Specialist:
Pros: Working in stressful environment. Communicate with personnel in the financial sector. Drinks after work.
Cons: Stagnant. Underpaid.
November 2014
"D) All of the above."
Technical Support Specialist:
Pros: Working will all aspects of company.
Cons: Stress, hours, angry people.
December 2014
"Office conditions."
Technical Support Specialist:
Pros: Problem solving, trouble shooting, fixing problems, helping, everyone is happy.
Cons: The pay is to low for the amount of effort put forth to complete the job.