Technical Support Specialist Reviews

Q: What is it like working as a Technical Support Specialist?

Technical Support Specialist in Windsor:
"Office conditions."
Pros: Problem solving, trouble shooting, fixing problems, helping, everyone is happy.
Cons: The pay is to low for the amount of effort put forth to complete the job.

Technical Support Specialist in Cambridge:
"D) All of the above."
Pros: Working will all aspects of company.
Cons: Stress, hours, angry people.

Technical Support Specialist in Wilsonville:
"High Stress, Low Pay, Okay Benefits."
Pros: The benefit options aren't bad, but that was before we were bought out. Not sure what benefits will look like come January. There is a lot of opportunity for advancement but every now and then it slows to a snails pace, and if you didn't get in before that happened, its usually 6 months before you get another chance.
Cons: The pay. The policies. The employees who don't care about their jobs or their place of business and have no respect for others.

Technical Support Specialist in Fort Morgan:
Pros: I like looking into the problem and trying to find out what caused it and how to fix it.
Cons: Having to wait for customers to report issues.