Technical Support Specialist in Portland, Oregon Salary

How much does a Technical Support Specialist make in Portland, OR? The average salary for a Technical Support Specialist in Portland is $48,280 annually. This is 2% less than the national average for a Technical Support Specialist which is $49,360 annually. Salaries for a Technical Support Specialist in Portland range from $32,966 per year to $72,308 annually. Total Annual Pay, which includes salary, bonus, and overtime for a Technical Support Specialist in Portland ranges from $31,171 to $67,924 annually. Job satisfaction is reported as 4 out of 5 stars. In Portland, men make up the majority of the workforce (73 percent). Many report receiving medical, dental, and vision benefits from their employer.

$32,966 - $72,308
$33K
$48K
$72K
MEDIAN: $48,280
10%
50%
90%

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$14.78 - $24.08
$15
$21
$24
MEDIAN: $20.76
10%
50%
90%

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$0$72K
Salary $32,966 - $72,308
Bonus $2,501
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,171 - $67,924
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 25
Hourly Data $0$34
Hourly Rate $14.78 - $24.08
Overtime $34.43
Annual Data $0$67K
Bonus $2,501
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,171 - $67,924
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 17

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
27 %
Male
73 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
2%
1-4 years
55%
5-9 years
21%
10-19 years
14%
20 years or more
7%

Experience Affects Technical Support Specialist Salaries

Experienced
▲5%

Mid-Career
▲4%

▼0%

National Average
$46,000

Skills That Affect Technical Support Specialist Salaries

Phone Support
▲19%

Information Technology (IT) Support
▲14%

Technical Services
▲6%

Electronic Troubleshooting
▲3%

Help Desk / Desktop Support (Tier 2)
▲1%

National Average
$46,000


System Administration
▼1%

Customer Service
▼9%

Help Desk / Desktop Support (Tier 1)
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
27 %
Male
73 %

Years of Experience

Less than 1 year
2%
1-4 years
55%
5-9 years
21%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 81%
vision benefits
Vision: 70%
no benefits
None: 5%