Average Technical Support Specialist Salary in Pittsburgh, Pennsylvania

$48,705
Avg. SalaryShow Hourly Rate
$0
Bonus
$15,500
Commission
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The average salary for a Technical Support Specialist in Pittsburgh, Pennsylvania is $48,705.
10%
$36k
10%
$49k
50%
$77k
90%
90%
MEDIAN $48,705
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United States (change)
Salary
$36k - $77k
Commission
$0 - $16k
Total Pay
$34k - $68k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Customer Service, Technical Services and Electronic Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $46,909 based on 14 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $50,868 based on 8 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $53,943 based on 10 salaries. In their late career (20 years and higher), employees earn an average total compensation of $56,000.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 22.7% more than the national average. These job titles also find higher than average salaries in Houston, Texas (19.5% more) and Dallas, Texas (10.1% more). The lowest salaries can be found in Austin, Texas (7.5% less).

Years of Experience

This data is based on 37 survey responses.
Early Career
37.8%
Mid Career
21.6%
Experienced
27.0%
Late Career
13.5%