The average hourly pay for a Universal Banker is $15.50.
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$12 - $19
$202 - $5,015
$40 - $4,578
$496 - $4,932
$26,547 - $42,273
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Job Description for Universal Banker
Universal bankers typically work for traditional banks and credit unions to open customers' checking or savings accounts and handle various teller transactions. They also sell and cross-sell bank products and services, such as credit cards, investment instruments, and UTMA custodial savings accounts and resolve customer service issues in-person or via email or phone. Universal bankers may refer customers to other areas of the bank when necessary, such as the mortgage department, and those who …Read more
Universal Banker Tasks
- Contribute to the attainment of bank office sales goals and related objectives by promoting the bank's products and services and by generating leads and referrals.
- Develop business relationships with potential customers through sales calls, networking, and other outside activities.
- Sell products and services to customers and recommend and refer to appropriate alternative investment options to customers.
- Provide exceptional customer service promptly and efficiently processing customer transactions and promote positive public relations.
- Research customer questions, resolve account issues and analyze account close-outs to assess the potential for future business.
Job Satisfaction for Universal Banker
Popular Employer Salaries for Universal Banker
The top respondents for the job title Universal Banker are from the companies U.S. Bank, The PNC Financial Services Group, Inc. and SunTrust Banks Inc.. Reported salaries are highest at Citizens Financial Group, Inc. where the average pay is $16.72. Other companies that offer high salaries for this role include SunTrust Banks Inc. and Capital One Financial Corp, earning around $16.60 and $16.29, respectively. Bank of The West pays the lowest at around $15.00. The PNC Financial Services Group, Inc. and U.S. Bank also pay on the lower end of the scale, paying $15.74 and $15.92, respectively.
Universal Banker Job Listings
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Popular Skills for Universal Banker
Avg. Hourly Rate
Skills in Consumer Loans and Banking are correlated to pay that is above average. Skills that pay less than market rate include Sales, Cash Handling and Customer Service.
Pay by Experience Level for Universal Banker
An entry-level Universal Banker with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.68 based on 95 salaries. An early career Universal Banker with 1-4 years of experience earns an average total compensation of $15.15 based on 636 salaries. A mid-career Universal Banker with 5-9 years of experience earns an average total compensation of $16.50 based on 208 salaries. An experienced Universal Banker with 10-19 years of experience earns an average total compensation of $16.43 based on 163 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Universal Banker in their job title in New York, New York earn an average of 12.4% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (11.4% more) and Philadelphia, Pennsylvania (6.1% more). The lowest salaries can be found in Milwaukee, Wisconsin (10.0% less) and St. Louis, Missouri (6.1% less).
Years of Experience
This data is based on 1,154 survey responses.