Average Customer Service Manager Salary in South Africa

R324,565
Avg. Base Salary (ZAR)
10%
ZAR 159k
MEDIAN
ZAR 325k
90%
ZAR 602k

The average salary for a Customer Service Manager is R324,565 in 2023

Base Salary
R159k - R602k
Bonus
R8k - R70k
Profit Sharing
R1 - R158k
Commission
R42k - R151k
Total Pay
R137k - R613k
Is Average Customer Service Manager Salary in South Africa your job title? Find out what you should be paid
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What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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How do Customer Service Managers Rate Their Jobs?

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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers?

Our data indicates that the highest pay for a Customer Service Manager is ZAR 602k / year

What is the lowest pay for Customer Service Managers?

Our data indicates that the lowest pay for a Customer Service Manager is ZAR 159k / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.