Average Customer Service Representative (CSR) Salary in South Africa

R141,631
Avg. Base Salary (ZAR)
10%
ZAR 55k
MEDIAN
ZAR 142k
90%
ZAR 263k

The average salary for a Customer Service Representative (CSR) is R141,631

Base Salary
R55k - R263k
Bonus
R2k - R30k
Profit Sharing
R2k - R36k
Commission
R2k - R119k
Total Pay
R52k - R262k
Is Average Customer Service Representative (CSR) Salary in South Africa your job title? Find out what you should be paid
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What Do Customer Service Representative (CSR)s Do?

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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FAQs About Customer Service Representative (CSR)s

What is the highest pay for Customer Service Representative (CSR)s?

Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 263k / year

What is the lowest pay for Customer Service Representative (CSR)s?

Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 55k / year

How can Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.