▼29%
R135,579
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 52k
MEDIAN
ZAR 136k
90%
ZAR 236k
The average salary for a Customer Service Representative (CSR) is R135,579 in 2025
Base Salary
R52k - R236k
Bonus
R493 - R24k
Profit Sharing
R0 - R8k
Commission
R4k - R78k
Total Pay
R57k - R233k
Is Average Customer Service Representative (CSR) with Call Center Operations Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
58%
Dental
12%
Vision
12%
None
42%
Gender Breakdown for Customer Service Representative (CSR)s
Female
80.4%
Male
19.6%
This data is based on 51 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 236k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 52k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.