▼30%
R183,714
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 120k
MEDIAN
ZAR 184k
90%
ZAR 430k
The average salary for a Customer Service Representative (CSR) is R183,714 in 2026
Base Salary
R120k - R430k
Bonus
R0 - R10k
Total Pay
R116k - R412k
Is Average Experienced Customer Service Representative (CSR) with Customer Relations Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
▲22%
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
50%
None
50%
Gender Breakdown for Customer Service Representative (CSR)s
Female
100.0%
This data is based on 10 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the highest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 430k / year
What is the lowest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 120k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.