Avg. Base Salary (ZAR)
The average salary for a Customer Service Supervisor is R194,830
What is the Pay by Experience Level for Customer Service Supervisors?
An entry-level Customer Service Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R148,452 based on 9 salaries. An early career Customer Service Supervisor with 1-4 years of experience earns an average total compensation of R148,190 based on …Read more
What Do Customer Service Supervisors Do?
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more