The average salary for a Service Delivery Manager at EOH in South Africa is R518,831.
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R415k - R560k
R35k - R89k
R471k - R787k
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Job Description for Service Delivery Manager
Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients. Service delivery managers must be experts on recovery support, information availability, and managing service delivery for clien…Read more
Service Delivery Manager Tasks
- Manage service delivery for a suite of customers and provide day to day operational guidance.
- Act as the link between a variety of projects, customers, and resources.
- Recommend solutions to problems and cost-effective strategies for clients.
- Monitor team members to ensure that project milestones are met and delivered on time.
- Design and execute techniques to enhance productivity and efficiency and reduce risks.
Popular Employer Salaries for Service Delivery Manager
The top respondents for the job title Service Delivery Manager are from the companies Dimension Data, Atos Origin and Business Connexion. Reported salaries are highest at International Business Machines (IBM) Corp. where the average pay is R650,500. Other companies that offer high salaries for this role include Internet Solutions and Atos Origin, earning around R523,032 and R497,434, respectively. Vox Telecom pays the lowest at around R333,960. Dimension Data and Telkom also pay on the lower end of the scale, paying R454,226 and R463,438, respectively.
Service Delivery Manager Job Listings
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Popular Skills for Service Delivery Manager
Skills in Operations Management, Customer Relationship Management (CRM) and People Management are correlated to pay that is above average.
Years of Experience
This data is based on 6 survey responses.
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