Average Experienced Service Delivery Manager Salary in South Africa

R545,163
Avg. Salary
R47,500
Bonus
R100,990
Commission
R21,000
Profit Sharing
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The average salary for an Experienced Service Delivery Manager in South Africa is R545,163.
10%
R366k
MEDIAN
R545k
90%
R866k
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United States (change)
Salary
R366k - R866k
Bonus
R9k - R139k
Profit Sharing
R8k - R65k
Commission
R0 - R101k
Total Pay
R369k - R891k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

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Popular Skills for Service Delivery Manager

Skills in Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Information Technology Infrastructure Library (ITIL), Project Management, Customer Relationship Management (CRM) and Operations Management.

Pay by Experience Level for Service Delivery Manager

An entry-level Service Delivery Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R320,000 based on 8 salaries. An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation of R357,353 based on 91 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of R498,543 based on 52 salaries. In their late career (20 years and higher), employees earn an average total compensation of R579,310.

Years of Experience

This data is based on 183 survey responses.
Entry Level
4.4%
Early Career
49.7%
Mid Career
28.4%
Late Career
17.5%