Call Center Representative Hourly Rate

Updated: 20 May 2012
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Country
State
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national salary data
National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$12C$24C$36
Hourly RateC$10.05 - C$19.22  
   
Hourly Tipsn/a
Not enough data
OvertimeC$1.55 - C$35.23  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$24KC$48KC$72K
BonusC$0.00 - C$4,500  
   
Commissionn/a
Not enough data
Profit Sharingn/a
Not enough data
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$21,258 - C$44,642  
PayScale
Country: Canada | Currency: CAD | Updated: 20 May 2012 | Individuals Reporting: 152
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Job Listings for Call Center Representative Jobs

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company salaries
Companies and Industries for Call Center Representative Salaries

Popular Employers

Hourly Rate

Bell CanadaNot enough data
Stream Global ServicesNot enough data
Staples, Inc.Not enough data
Popular Industries

Hourly Rate

Call CenterC$9.69 - C$15.65
TelecommunicationsC$11.00 - C$20.09
Cellular Telephones / CommunicationsC$10.41 - C$18.34
BankingC$10.85 - C$18.14
Food ServiceC$9.57 - C$16.68

key statistics
Key Statistics for Call Center Representative Salaries and Jobs

Gender
Female
63%
female alumni
 
Male
37%
male alumni
Hourly Rate:C$10.68 - C$16.43 C$11.05 - C$16.11
Years of Experience
Less than 1 year
11%
1-4 years
59%
5-9 years
23%
10-19 years
7%
20 years or more
1%
Top Degrees

Hourly Rate

Bachelor's DegreeC$9.98 - C$20.25
Most Common Health Benefits
medical benefits Medical: 69% dental benefits Dental: 65%
vision benefits Vision: 48% employee benefits None: 27%

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career path
Career Path for Call Center Representative Jobs

Common Past Jobs
Common Future Jobs

Call Center Representative

Salary Range

C$21,258 - C$44,642
payscale
Customer Service Representative (CSR)
C$22,063 - C$44,846
 
Common Future Jobs

Call Center Representative

Salary Range

C$21,258 - C$44,642
payscale
Team Supervisor, Call Center
C$27,677 - C$60,088
Call Center Supervisor
C$28,462 - C$58,967
Administrative Assistant
C$24,545 - C$45,902
 

career path
Salary Map for Call Center Representative Jobs

Highest Hourly Rates By City for Call Center Representative Jobs

Top Cities by Popularity for Call Center Representative Jobs

Highest Hourly Rates By City Top Cities by Popularity

sample job description
Call Center Representative Job Description

People with the job title Call Center Representative typically fall into one of the following PayScale standard occupations.

Responds to telephone inquires about the company's products or services following standard scripts and procedures. Investigates customers complaints and resolve the problems. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems.

See Sample Job Descriptions for All Jobs

average job salaries
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Most Popular Years Experience for Job: Call Center Representative
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Most Popular State or Province for Job: Call Center Representative
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