Skill/Specialty | Number of People | 0 | 2 | 4 | 6 |
|---|---|---|---|---|---|
| Customer Service Metrics | 6 | ||||
| Customer Relationship Management (CRM) | 5 | ||||
| Computer Service | 4 | ||||
| Technical Services | 4 | ||||
| Phone Support | 4 | ||||
| Customer Service | 4 | ||||
| Microsoft Office | 3 | ||||
 Country: Canada | Updated: 5 Feb 2012 | Individuals Reporting: 62 | |||||
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Call Center Representative
Job Description
People with the job title Call Center Representative typically fall into one of the following PayScale standard occupations.
Responds to telephone inquires about the company's products or services following standard scripts and procedures. Investigates customers complaints and resolve the problems. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems.
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More Charts for
Job: Call Center Representative
Related Charts for Job: Call Center Representative
Most Popular Most Popular Skills for
Job: Call Center Representative
Median Popular Tallies Charts
- Customer Service Metrics
- Customer Relationship Management (CRM)
- Computer Service
- Technical Services
- Phone Support
- Customer Service
- Microsoft Office
Most Popular Most Popular Benefits for
Job: Call Center Representative
Median Popular Tallies Charts
- Paid Holidays / Vacation
- Paid Sick Leave
- Life Insurance/Disability
- Casual Dress/Atmosphere
- Company Pension Plan
- Registered Retirement Savings Plan (RRSP)
- Flex-Time / Flexible Schedule
Most Popular Most Popular Cities for
Job: Call Center Representative
Median Popular Tallies Charts
- Toronto, Ontario
- Vancouver, British Columbia
- Montreal, Québec
- Mississauga, Ontario
- Calgary, Alberta
- Hamilton, Ontario
- Winnipeg, Manitoba
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