Director, Customer Service Salary

A Director, Customer Service earns an average salary of C$76,663 per year. For the first five to ten years in this position, salary increases steeply, but any additional experience does not have a big effect on pay. A skill in People Management is associated with high pay for this job.

C$48,703 - C$109,589
(Median)
C$49K
C$77K
C$110K
MEDIAN: C$76,663
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Salary
C$48,703 - C$109,589  
   
Bonus
C$0.00 - C$20,337  
Profit Sharing
C$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$46,439 - C$119,962  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 132
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Director, Customer Service Job Listings

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Pay by Experience Level for Director, Customer Service

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Director, Customer Service Reviews

What is it like working as a Director, Customer Service?

Director, Customer Service in King City:
"Challenging And Rewarding Position In A Growing Company."
Pros: Daily challenge and interaction with a great team of people. Successful operating model with mostly happy customers.
Cons: Communication could be better among departments at the office.

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Experience Affects Director, Customer Service Salaries

Late-Career
up arrow 9%

Experienced
up arrow 8%

Mid-Career
up arrow 3%

National Average
C$80,000

Entry-Level
up arrow 31%

Skills That Affect Director, Customer Service Salaries

People Management
up arrow 13%

Operations Management
up arrow 9%

Customer Relationship Management (CRM)
up arrow 1%

National Average
C$80,000

Customer Service
up arrow 31%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
1%
1-4 years
15%
5-9 years
22%
10-19 years
44%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 82%
medical benefits
Vision: 69%
dental benefits
None: 9%
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