Popular Tallies for Help Desk Analyst Jobs

Updated: 30 Jan 2012
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Job Title
Country
State
City
Experience
national salary data
Job: Help Desk Analyst
Most Popular Skills
Skill/Specialty
Number of People
0173451
Microsoft Office49  
   
Help Desk / Desktop Support44  
Help Desk / Desktop Support (Tier 2)36  
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use35  
Help Desk / Desktop Support (Tier 1)33  
Windows NT / 2000 / XP Networking29  
Microsoft Word25  
PayScale
Country: Canada | Updated: 30 Jan 2012 | Individuals Reporting: 85
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sample job description
Help Desk Analyst Job Description

People with the job title Help Desk Analyst typically fall into one of the following PayScale standard occupations.

Computer Support Specialists
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Help Desk Specialists
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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