What do you wish you knew about your job when you first started out?
Deputy Store Manager in London:
"Retail For Life?"
Retail - great, but the increasing demands from customers particularly make life/work balance difficult. Early/very late shifts, coupled with weekend working is challenging.
However, no two days are the same. Meet loads of new people all of the time. The variety keeps you fresh.
What is it like working as a Deputy Store Manager?
Deputy Store Manager in Edinburgh:
"Fun, rewarding and stressful!"
Pros: I enjoy being part of a small team who have an excellent working relationship. We are always able to rely on each other for assistance and guidance. Working in retail I get paid to speak to our customers while aiming to ensure that the business is achieving and exceeding it's targets. Working in a bookmakers we are expected to get to know our clients and are expected to spend time with them which provides the perfect oppertunity for a cup of tea and a chat.
Cons: Working in a bookmakers provides it's own challenges. Regularly we are threatened with violence and verbal abuse is a daily occurance. While there is some flexibility to our working hours, trying to get the work life balance right can be tricky.
The stress levels in the job can be quite high as it can be so fast paced. As a deputy manager there are lot of things to look out for, signs of the distressed gambler, underage customers and signs of crime taking place within the industry.
Many of our shops do not come with an appropriate staff area and we end up eating at a kitchen sink. Often there are not enough chairs for each member of staff and the ones available are often faulty.