Call Center Analyst Salary

Updated: 2 Jun 2012
United States » Job » Call Center Analyst Overview » Call Center Analyst Salary
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
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$0$21K$42K$63K
Salary$32,085 - $61,984  
   
Bonus$0.00 - $5,087  
Commissionn/a
Not enough data
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,771 - $54,047  
PayScale
Country: United States | Currency: USD | Updated: 2 Jun 2012 | Individuals Reporting: 51
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Job Listings for Call Center Analyst Jobs

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Companies and Industries for Call Center Analyst Salaries

Popular Industries

Salary Range

Health Care Services$31,372 - $61,916
Information Technology (IT) Services$31,448 - $64,720
Health Insurance$32,421 - $60,999
Banking$30,896 - $59,773
Popular Employers

Salary Range

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key statistics
Key Statistics for Call Center Analyst Salaries and Jobs

Gender
Female
52%
female alumni
 
Male
48%
male alumni
Salary:$35,000 - $46,160 $31,837 - $47,816
Years of Experience
Less than 1 year
2%
1-4 years
69%
5-9 years
18%
10-19 years
12%
Top Degrees

Salary Range

Bachelor's Degree$34,392 - $44,621
Associate's DegreeNot enough data
Most Common Health Benefits
medical benefits Medical: 78% dental benefits Dental: 73%
vision benefits Vision: 59% employee benefits None: 20%

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career path
Career Path for Call Center Analyst Jobs

Common Past Jobs
Common Future Jobs

Call Center Analyst

Salary Range

$23,771 - $54,047
payscale
Customer Service Representative (CSR)
$19,431 - $41,711
Call Center Representative
$19,665 - $38,520
 
Common Future Jobs

Call Center Analyst

Salary Range

$23,771 - $54,047
payscale
There is not enough data available to display this chart.
 

career path
Salary Map for Call Center Analyst Jobs

Top Cities by Popularity for Call Center Analyst Jobs

sample job description
Call Center Analyst Job Description

People with the job title Call Center Analyst typically fall into one of the following PayScale standard occupations.

Tracks, analyse call flow, patterns, service levels and abandon rates. Report on findings and recommends solution to management to ensure productivity standards are met.

See Sample Job Descriptions for All Jobs

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