Computer specialists perform a number of tasks related to maintaining computer systems and equipment. They are typically responsible for installing and repairing hardware, software, and other equipment, as well as overseeing the day-to-day performance of computers. These specialists also set up installation for cable and software, maintain accurate logs of help requests, and run diagnostics tests as needed. They also provide technical support and training, as well as install regular updates for office computers. Computer specialists work with employees who use computers, as well as with other computer specialists when needed.
Educational requirements for this position usually include at least a high school diploma or equivalent. At least two years of related experience and relevant certification in the field is usually required as well. Excellent communication skills, the ability to work well independently and in groups, and the ability to instruct others are generally preferred. The ability to receive relevant continuing education is generally preferred or required by employers as well.
Computer specialists generally work in an office setting, and their shifts may vary depending on their company's needs. For example, some companies may require computer specialists to work overnight to fix and set up computers. This is generally a full-time position, although some companies may hire part-time computer specialists as well.
Computer Specialist Tasks
- Test network connectivity, speed and infrastructure regularly, log results and report problems.
- Conduct user research to evaluate needs, write requirements, and build appropriate solutions.
- Develop, install, and improve web applications, databases, or other software.
- Acquire, install, and configure user hardware and software.