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Customer Relationship Management (CRM) Administrator Salary

Customer Relationship Management Administrators in the United States take home approximately $55K per year on average. In the world of Customer Relationship Management Administrators, overall income ranges from $38K near the bottom to $82K at the top; this can include more than $12K from bonuses and more than $10K from profit sharing in exceptional cases. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Female Customer Relationship Management Administrators are more common than men among those who completed the survey; more than half (68 percent) are women. Almost all report receiving medical coverage from their employers and a large number collect dental insurance. Job satisfaction for Customer Relationship Management Administrators is high. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$39,604 - $80,657
(Median)
$40K
$55K
$81K
MEDIAN: $55,235
10%
50%
90%

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$11.92 - $25.36
(Median)
$12
$20
$25
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$39,604 - $80,657  
   
Bonus
$0.00 - $11,795  
Profit Sharing
$0.00 - $9,744  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,634 - $82,209  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 234
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.92 - $25.36  
   
Overtime
$0.00 - $36.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,795  
   
Profit Sharing
$0.00 - $9,744  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,634 - $82,209  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 41

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United States (change)


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Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

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Just a handful of professional skills are reported by Customer Relationship Management Administrators who took the survey. Salesforce and Customer Relationship Management are considered valuable skills and can increase employee pay. Skills that are correlated to lower pay, on the other hand, include Customer Relationship Management. Those with knowledge of Customer Relationship Management tend to be skilled in Salesforce as well.

Pay by Experience Level for Customer Relationship Management (CRM) Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $54K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $60K. Customer Relationship Management Administrators with one to two decades of relevant experience report an average salary of approximately $53K. Seasoned veterans with 20 years under their belts enjoy a median income of $58K.

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United States (change)

Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 9%

Late-Career
up arrow 4%

National Average
$55,000

Entry-Level
up arrow 3%

Experienced
up arrow 4%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

Salesforce
up arrow 3%

National Average
$55,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
3%
1-4 years
55%
5-9 years
25%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 84%
vision benefits Vision: 67% employee benefits None: 8%
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