Customer Relationship Management (CRM) Administrator Salary

Customer Relationship Management Administrators in the United States pull down an average of $55K annually. Overall cash earnings for Customer Relationship Management Administrators stretch from $38K on the lower end to $81K near the top, and the heftiest packages can encompass around $12K from bonuses and $10K from profit sharing. Location is the biggest factor affecting pay for this group, followed by tenure. Nearly all enjoy medical while most get dental coverage. Vision coverage is also available to more than half. For the most part, Customer Relationship Management Administrators enjoy their work and report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$39,812 - $79,929
(Median)
$40K
$55K
$80K
MEDIAN: $55,166
10%
50%
90%

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$12.04 - $25.20
(Median)
$12
$19
$25
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$39,812 - $79,929  
   
Bonus
$0.00 - $11,700  
Profit Sharing
$0.00 - $9,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,101 - $80,598  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 232
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.04 - $25.20  
   
Overtime
$-0.49 - $36.36  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,700  
   
Profit Sharing
$0.00 - $9,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,101 - $80,598  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 45
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Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

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Customer Relationship Management Administrators usually report a few specific skills. Salesforce and Customer Relationship Management are considered valuable skills and can increase employee pay. Skills that pay less than market rate include Customer Relationship Management. Salesforce is a skill commonly found among those who know Customer Relationship Management.

Pay by Experience Level for Customer Relationship Management (CRM) Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $54K on average, but those with five to 10 years of experience enjoy a much bigger median of $59K. On average, Customer Relationship Management Administrators make $53K following one to two decades on the job. Seasoned veterans with 20 years under their belts enjoy a median income of $57K.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 8%

Late-Career
up arrow 3%

National Average
$55,000

Entry-Level
up arrow 2%

Experienced
up arrow 4%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

Salesforce
up arrow 3%

National Average
$55,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
3%
1-4 years
55%
5-9 years
26%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 83%
vision benefits Vision: 65% employee benefits None: 8%
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