What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »
Browse Categories

Customer Relationship Management (CRM) Administrator Salary

The average Customer Relationship Management Administrator in the United States earns approximately $55K per year. Total cash compensation to Customer Relationship Management Administrators approaches anywhere from $37K on the lower end to $82K on the higher end; in exceptional cases, this can include more than $12K from bonuses and upwards of $10K from profit sharing. Location and career duration each impact pay for this group, with the former having the largest influence. Women account for the majority of Customer Relationship Management Administrators who responded to the questionnaire — 68 percent to be exact. Most Customer Relationship Management Administrators like their work and job satisfaction is high. Medical benefits are awarded to almost all, and a large number earn dental coverage. The figures in this rundown are based on the results of PayScale's salary questionnaire.
Read More...
$39,290 - $79,610
(Median)
39K
55K
66K
80K
MEDIAN: $54,939
10%
50%
75%
90%

Add this chart to your site: 640px    300px

$11.92 - $25.71
(Median)
12
15
19
23
26
MEDIAN: $18.00
10%
25%
50%
75%
90%

Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$39,290 - $79,610  
   
Bonus
$0.00 - $11,958  
Profit Sharing
$0.00 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,783 - $81,819  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 217
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.92 - $25.71  
   
Overtime
$0.00 - $38.30  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,958  
   
Profit Sharing
$0.00 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,783 - $81,819  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 33
United States (change)

Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

Search for more jobs:


Survey takers who work as Customer Relationship Management Administrators report a focused set of job skills. Salesforce and Customer Relationship Management are considered valuable skills and can increase employee pay. Skills that are correlated to lower pay, on the other hand, include Customer Relationship Management. Experience with Customer Relationship Management is often linked with knowledge of Salesforce.

Related Job Salaries

Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 6%

National Average
$55,000

Entry-Level
up arrow 2%

Experienced
up arrow 4%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

National Average
$55,000

Salesforce
up arrow 2%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
3%
1-4 years
54%
5-9 years
24%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 83%
vision benefits Vision: 69% employee benefits None: 7%