Customer Relationship Management (CRM) Administrator Salary

Median pay for Customer Relationship Management Administrators in the United States is around $54K annually. Cash earnings of Customer Relationship Management Administrators can occasionally include $10K each in bonuses and profit sharing proceeds; this strong performance component causes pay grades to stretch from approximately $37K to almost $81K. Geography is the biggest factor affecting pay for this group, followed by career length. Most enjoy medical while a large number get dental coverage. Vision coverage is also available to the larger part. Job satisfaction for Customer Relationship Management Administrators is high. The majority of Customer Relationship Management Administrators (68 percent) who took the survey are women. This overview is based on answers to PayScale's salary questionnaire.
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$39,714 - $80,396
(Median)
$40K
$54K
$80K
MEDIAN: $54,436
10%
50%
90%

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$12.26 - $24.89
(Median)
$12
$20
$25
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$39,714 - $80,396  
   
Bonus
$0.00 - $10,067  
Profit Sharing
$0.00 - $9,826  
Commission
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,233 - $81,077  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 246
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.26 - $24.89  
   
Overtime
$20.36 - $35.37  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,067  
   
Commission
$5,000  
Profit Sharing
$0.00 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,233 - $81,077  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 50
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Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

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Survey results show that Customer Relationship Management Administrators typically report just a few professional skills. Microsoft Excel and Salesforce are considered valuable skills and can increase employee pay by 16 percent and 4 percent, respectively. Skills that seem to negatively impact pay include Customer Relationship Management. Salesforce is a skill commonly found among those who know Customer Relationship Management.

Pay by Experience Level for Customer Relationship Management (CRM) Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $52K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $59K. After working for 10 to 20 years, Customer Relationship Management Administrators make a median salary of $54K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $53K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 10%

Experienced
up arrow 1%

National Average
$54,000

Late-Career
up arrow 2%

Entry-Level
up arrow 4%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

Microsoft Excel
up arrow 16%

Salesforce
up arrow 4%

National Average
$54,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
3%
1-4 years
56%
5-9 years
24%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 81%
medical benefits
Vision: 65%
dental benefits
None: 10%
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