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Customer Relationship Management (CRM) Administrator Salary

Median pay for Customer Relationship Management Administrators in the United States lies in the neighborhood of $55K per year. With some bonuses approaching $12K and certain profit sharing proceeds approaching $10K, overall incomes of Customer Relationship Management Administrators spread between $38K and $82K depending on individual performance. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. Almost all enjoy medical while a large number get dental coverage. Vision coverage is also available to more than half. The numbers in this rundown were provided by PayScale's salary survey participants.
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$39,950 - $80,740
(Median)
$40K
$55K
$81K
MEDIAN: $55,365
10%
50%
90%

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$11.95 - $25.32
(Median)
$12
$19
$25
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$39,950 - $80,740  
   
Bonus
$0.00 - $11,678  
Profit Sharing
$0.00 - $9,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,341 - $82,263  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 232
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.95 - $25.32  
   
Overtime
$-0.50 - $36.54  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,678  
   
Profit Sharing
$0.00 - $9,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,341 - $82,263  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 42
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Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

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Survey results show that Customer Relationship Management Administrators typically report just a few professional skills. Salesforce and Customer Relationship Management are considered valuable skills and can increase employee pay. At the other end of the pay range are skills like Customer Relationship Management. Salesforce is a skill commonly found among those who know Customer Relationship Management.

Pay by Experience Level for Customer Relationship Management (CRM) Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience make $54K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $60K. Customer Relationship Management Administrators claiming one to two decades of experience make an estimated median of $53K. Survey participants who have worked for more than two decades report bringing in $58K on average.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 8%

Late-Career
up arrow 4%

National Average
$55,000

Entry-Level
up arrow 2%

Experienced
up arrow 4%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

Salesforce
up arrow 3%

National Average
$55,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
54%
5-9 years
26%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 84%
vision benefits Vision: 66% employee benefits None: 8%
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