Customer Relationship Management (CRM) Administrator Salary

For Customer Relationship Management Administrators, yearly average wages total $55K annually. In the world of Customer Relationship Management Administrators, total cash compensation can vary between $37K and $82K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $12K and $10K, respectively. Geography is the biggest factor affecting pay for this group, followed by experience level. The majority of Customer Relationship Management Administrators (68 percent) who took the survey are female. For the most part, Customer Relationship Management Administrators enjoy their work and report high levels of job satisfaction. Nearly all enjoy medical while most get dental coverage. Vision coverage is also available to the greater part. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$39,449 - $80,798
(Median)
$39K
$55K
$81K
MEDIAN: $55,013
10%
50%
90%

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$11.95 - $25.80
(Median)
$12
$20
$26
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$39,449 - $80,798  
   
Bonus
$0.00 - $11,926  
Profit Sharing
$0.00 - $9,744  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,379 - $82,164  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 226
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.95 - $25.80  
   
Overtime
$-0.50 - $38.01  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,926  
   
Profit Sharing
$0.00 - $9,744  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,379 - $82,164  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 42

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Job Description for Customer Relationship Management (CRM) Administrator

  • Evaluate and configure CRM system, and provide detailed end user documentation.
  • Provide technical support to end users, diagnosing and resolving problems.
  • Monitor data quality, data migrations, and data integration.
  • Gather, identify, and analyze CRM software requirements and ensure that they are met.
  • Assist in creation of long-term strategic goals for high data quality and appropriate data use.

Customer Relationship Management (CRM) Administrator Job Listings

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Customer Relationship Management Administrators who responded to the survey indicated only a few skills that they use on the job. Salesforce and Customer Relationship Management are considered valuable skills and can increase employee pay. Skills that seem to negatively impact pay include Customer Relationship Management. Competency in Customer Relationship Management frequently indicates knowledge of Salesforce.

Pay by Experience Level for Customer Relationship Management (CRM) Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries of relatively inexperienced workers fall in the neighborhood of $54K, but folks who have racked up five to 10 years see a notably higher median of $60K. Customer Relationship Management Administrators claiming one to two decades of experience make an estimated median of $54K. Seasoned veterans with 20 years under their belts enjoy a median income of $58K.

Related Job Salaries

United States (change)

Experience Affects Customer Relationship Management (CRM) Administrator Salaries

Mid-Career
up arrow 9%

Late-Career
up arrow 4%

National Average
$55,000

Experienced
up arrow 2%

Entry-Level
up arrow 3%

Skills That Affect Customer Relationship Management (CRM) Administrator Salaries

Salesforce
up arrow 1%

National Average
$55,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
3%
1-4 years
56%
5-9 years
24%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 83%
vision benefits Vision: 67% employee benefits None: 8%