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Customer Service Manager, Financial Salary (United States)

The average salary for a Customer Service Manager, Financial is $48,824 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Customer Service Manager, Financial Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,170 - $71,106
(Median)
34K
49K
63K
71K
MEDIAN: $48,823
10%
50%
75%
90%
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Customer Service Manager, Financial Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.00 - $21.85
(Median)
12
16
18
22
MEDIAN: $16.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$34,170 - $71,106  
   
Bonus
$506 - $10,000  
Profit Sharing
$814 - $3,980  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,938 - $75,688  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 88
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.00 - $21.85  
   
Overtime
$14.00 - $20.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$506 - $10,000  
   
Profit Sharing
$814 - $3,980  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,938 - $75,688  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 26
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Location:
Years in Field/Career:
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Job Description for Customer Service Manager, Financial

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Customer Service Manager Job Listings

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Experience Affects Customer Service Manager, Financial Salaries

Experienced
up arrow 26%
Mid-Career
up arrow 15%
National Average
$46,000

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 25 votes.

Gender

Female
75%
female alumni
 
Male
25%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
27%
5-9 years
31%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 57%
vision benefits Vision: 45% employee benefits None: 26%