Customer Service Manager, Financial Salary

The average pay for a Customer Service Manager, Financial is $54,619 per year. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay.

$34,843 - $70,009
(Median)
$35K
$55K
$70K
MEDIAN: $54,618
10%
50%
90%

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$12.52 - $18.71
(Median)
$13
$16
$19
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$34,843 - $70,009  
   
Bonus
$500 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,095 - $75,613  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 54
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.52 - $18.71  
   
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$500 - $10,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,095 - $75,613  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 14
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Job Description for Customer Service Manager, Financial

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

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Pay by Experience Level for Customer Service Manager, Financial

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Manager, Financial Salaries

Late-Career
up arrow 16%

Experienced
up arrow 15%

Mid-Career
up arrow 11%

National Average
$51,000

Entry-Level
up arrow 29%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 14 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
21%
10-19 years
37%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 63%
vision benefits Vision: 52% employee benefits None: 23%
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