A direct care program coordinator manages health treatment programs for patients who require direct daily care or living assistance. Direct care program coordinators work with hospitals, hospices, nursing homes, and inpatient psychiatric facilities to develop and run a care program for patients in need. Direct care program coordinators for smaller care programs usually work hands-on with patients, performing nursing tasks such as administering medication and taking biometrics.
Most employers require direct care program coordinators to obtain and maintain a valid nursing license in compliance with state laws. They also usually require applicants to have a bachelor's degree in nursing or another relevant field Some require a master's degree in social work and a license as a clinical social worker. However, there are some employers that require only a nurse practitioner certification and nurse's license.
Computer and communication skills are required as many direct care program coordinators have to perform administrative task such as gathering and reporting data, hiring employees, and drafting budgets. Sharp managerial skills are a must, as direct care program coordinators have to deal with and manage subordinate staff members, as well as interact with patients and their families.
Direct care program coordinators usually have their own offices in a hospital or clinic, where they work full time or part time during standard daytime office hours. Coordinators may also have to occasionally fill in for nurses, requiring them to work nights and weekends.
Direct Care Program Coordinator Tasks
Assist in hiring, training and reviewing performance of nursing and clinical aid staff.
Supervise home health aid staff and give clinical direction.
Maintain departmental day-to-day clinical activities, monitor and prioritize staff workflow and schedules of home visits.
Ensure adherence to departmental policies and procedures.
Ensure services are in compliance with professional standards, state and federal regulatory requirements.