Infrastructure analysts are responsible for organizing and overseeing the life cycle and maintenance of an IT computer infrastructure, including servers, storage, and systems management components. This requires running a multitude of complex technical projects to determine long-term viability of systems management and planning, and they are also required to plan and implement infrastructures and oversee their maintenance.
Infrastructure analysts must always be able to maintain system availability by having backups and redundancies built into the system via patches, upgrades, and preventive maintenance. They should be able to work closely with other units within the company to maintain the servers in compliance with set standards, and they must also implement security measures on these systems and run maintenance checks on a consistent basis. To ensure that software tasks are completed, they are also required to develop and maintain complex schedules of upgrades, checks, and patches.
A bachelor's degree and at least two years of relevant work experience are generally required for this position, and aspiring infrastructure analysts must also have expert knowledge of operating systems management, virtualization technology, development techniques, and PC desktop tools and applications to maintain the company's system.
Infrastructure Analyst Tasks
Maintain and test software and hardware infrastructure within the organization.
Write reports and presentations for multiple audiences.
Analyze existing and planned capabilities and identify gaps.
Collect data on hardware and system performance.
Create, refine, and communicate metrics and standard operating processes.