Information technology managers are important to any business that uses a network of computers for employees to work and communicate with. Their job is very technical and requires specific training to understand mathematical computer languages. The information technology manager must be a critical thinker who is capable of leading a very intelligent team.
The position of information technology manager is found in nearly every industry today. Computers are used for just about everything, and every network needs information technology staff to handle them. The information technology manager is the leader of these teams of expert personnel whose job is to make everyone else's job easier. When there is a problem with an individual computer or the network that employees use, information technology personnel must evaluate and solve the issue. The information technology manager should be able to fix the problems that the rest of the staff cannot figure out. Information technology managers are also involved with installing or developing new programs or operating systems for computer networks to continually improve on the efficiency of the computers and networks that other employees work with. Information technology managers may be expected to work late after other employees are no longer using computers in the office, and sometimes on weekends. The information technology manager is usually exempt from these hours unless there is a problem that none of the other staff can fix. Otherwise, they generally work typical business hours of Monday through Friday, 8 a.m. to 4 p.m. The information technology manager presides over his or her team and reports to either the information technology director, the vice president, or general manager. Information technology managers work in office buildings and have their own office. The tools used for working are computers, software, telephones, pens and paper, and other standard office supplies.
Requirements for this job are usually a master's degree in computer science or information technology. However, it is possible to work one's way up to the position with a bachelor's degree. Several years of experience in information technology are also required.
Information technology managers are intelligent people with the ability to lead. They are able to fix problems that most others cannot. Information technology managers are a necessary part of any business that uses computers.
Information Technology (IT) Manager Tasks
- Prepare, maintain and keep updated IT procedures and documentation related to our processes and platforms operations.
- Supervise, hire, and train IT Department employees.
- Manage resources and processes required to design, plan, and support all information products and services.
- Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment.