Inside sales associates work from a sales office, building relationships and selling items or services to prospective customers over the phone, Internet, or (less commonly) by mail. They work from lists of contacts generated by computer or other means, then contact those listed in hope of making sales. In many cases, they follow prewritten scripts that relay the benefits of the products or services being sold to prospective customers. In many situations, inside sales associates work in call centers that include many other employees attempting to generate sales.
Inside Sales Associate Tasks
Prepare and maintain records for sales leads and progress status of accounts.
Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
Attend special training of products and/or services to understand technical aspects of solutions.