A logistics clerk usually handles activities that regulate the supply chain such as ensuring that inventory levels are correct and purchasing items for the company. The logistics clerk helps minimize losses for the company by making sure that the number of items sold matches the items available, as well as manages shipping schedules by coordinating packing activities and arranging transportation methods. Some positions require that the logistics clerk is able to read a map and select the best route for the shipment according to distance, time and price. Throughout all the activities performed, the logistics clerk should keep clear and accurate records; they may have to enter records into a computer database as well.
Some logistics clerk positions require a minimum of a high school diploma or equivalent and/or logistics or supply chain experience. Since they may move goods, there may be physical requirements such as the ability to lift heavy items, walk and stand for long periods of time, bend and stoop. Strong communication skills are needed to accurately confirm orders and other shipping information by telephone or electronic means; this often requires communicating with the client, so strong customer service skills are important. Marketing skills are also often used to gain new customers and to encourage current customers to return for future business.
Logistics Clerk Tasks
Prepare products for shipment, including packing and labeling.
Create and validate product workflow from origin to customer.
Check in and unload incoming products.
Order and stock supplies, including maintaining inventory and organizing warehouse.
Work with customers, vendors, and carriers to identify and resolve timing, condition, or other issues.