Medical assistant supervisors' responsibilities mostly concern the supervision of other staff in their medical practice, as well as supervision of procedures and day-to-day operations. Individuals in this position report to a management-level employee through reports, but most regular communication is with fellow staff such as other medical assistants, laboratory staff, or physicians. These supervisors must also be involved in the hiring process, along with discipline and performance reviews. Medical assistant supervisor positions are a combination of medical care and management roles, and they are available in a wide variety of medical organizations (some providing general care and others providing specialized care).
Depending on the organization, some travel may be required for medical assistant supervisors to supervise remote locations. However, most of this work is performed in an indoor office, such as a hospital environment. They work during regular business hours, with minimal physical requirements such as moving around the office and typing on a computer.
Previous experience in a similar position is generally required, including at least two years in a management role. There are generally no job-specific certifications required, but some companies require general certifications such as CPR training. Educational requirements for most positions generally include a high school degree or equivalent. Other requirements include communication skills, basic computer skills, and strong organizational habits.
Medical Assistant Supervisor Tasks
Assist in hiring, training and reviewing performance of staff.
Maintain departmental day-to-day patient flow, monitor and prioritize workflow and schedules.
Supervise medical assisting staff and give clinical direction.
Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Ensure adherence to departmental policies and procedures.