A process improvement manager strives to maintain efficiency and quality in the work setting. They evaluate current business practices, looking for ways to improve productivity, reduce costs, and make the best use of the business’s resources. Some other responsibilities include identifying areas for improvement, implementing improvement strategies,data analysis, using statistical computer analysis, leading teams, collecting performance data, and working cooperatively with the department. They must gather information from customers, clients, and coworkers in addition to the statistical data to ensure that any strategies implemented are feasible. Process improvement managers must be prepared to explain and defend any proposed changes to the current system.
Process Improvement Manager Tasks
Measure process improvement benefits after changes are implemented.
Provides direction and oversight to project teams to design and implement solutions that meet applicable business requirements.
Implement Lean and/or Six Sigma methods to design and implement process efficiencies.